Some issues that you encounter with your IT Glue account can be solved by changing your browser, clearing the browser cache, or turning off the built-in password manager in your browser.
Some browser issues may be caused by the browser itself. Use either Chrome, Firefox, Microsoft Edge, or Safari.
Generally, for best results, use Chrome. Do not use Internet Explorer. Microsoft recommends using Edge in place of Internet Explorer.
Clearing your browser cache
If you are experiencing problems displaying IT Glue pages, clearing the browser cache is a good first step to try to resolve the issue. Instructions for clearing your browser cache vary for each browser and version.
Turning off the built-in password manager in your browser
Modern browsers offer integrated password management - when you enter a password for a site, the browser offers to remember it for you. While you can disable this feature, it is usually enabled by default.
To avoid being asked to save passwords to the browser, turn off the integrated password manager. Instructions are different depending on which browser you are using: