Keyboard shortcuts

This article discusses the different keyboard shortcuts that you can use on your desktop to help you work more efficiently.

Note that the global shortcuts below will not work when the focus is on a data-entry field or you are editing a document.

Quick search (global shortcut)

To launch quick search, press the letter "Q" from any screen and a pop-over search field will open. When you are in an organization, search defaults to the current organization. Type the name of an asset (configuration, contact, password, etc.) or organization, and choose from the list of results.


You can also launch a search for a specific asset type by pressing one of the keys below.

Action  Shortcut
Launch a full search Q
Launch a configuration search C
Launch a contact search T
Launch a document search D
Launch a domain search W
Launch a flexible asset search F
Launch a location search L
Launch an organization search O
Launch a password search P
Launch an SSL certificate search S

More information about quick search:

  • Quick search works much like the search bar in the top navigation (i.e. same search algorithm, same order of results). However, the maximum number of results of a quick search is 50.
  • Your favorite organizations will be displayed in the results automatically upon launching an organization search.

There are also quite a few shortcuts that apply to quick search itself.

Action Shortcut

Navigate search results

Up/Down Arrows

Open the highlighted result in the current tab


Open the highlighted result in a new tab in the background (leave search open in the current tab)

Ctrl + Enter

Cmd + Enter

Open one result at a time in a new tab in the background (leave search open in the current tab)

Ctrl + Click

Cmd + Click

Cycle the search scope forward through the different asset types 

(Shift + Tab reverses direction)

Toggle the search scope between the current organization and all organizations

Alt + G

Option+ G

Display keyboard shortcuts

Alt + /

Option + /

Clear text in the search input/Exit current context


Search from any webpage

The IT Glue Chrome Extension enables searching IT Glue from any open webpage using the Q shortcut. For more information, see Quick guide for the IT Glue Chrome Extension.

Search from the top navigation (global shortcut)

Press the / (forward slash) shortcut to put the focus on the search bar at the top of screen. You can immediately start typing in your search query. As you start typing search terms into the search bar, results begin to instantly appear below it. Pressing the Escape key hides the search results.

Show recently viewed items (global shortcut)

Use the . (period) shortcut to quickly open and close the recently viewed items menu. The shortcut opens a drop-down menu that shows you the last nine items you viewed. Click on an item or press the number that's displayed to the right of an item to be taken to one of the pages you want to revisit. 

Navigate the screen

Save time by using these common keyboard commands to navigate through interactive elements—links, buttons, fields for inputting text, etc. Note that some keystrokes may not work with every internet browser.

Action Shortcut

Move forward from link to link or to controls


Move backward from link to link or to controls

Shift + Tab

Activate a link or control


Scroll down


Tab / window management 

Some other common keyboard commands that may come in handy. Again, some keystrokes may not work with every internet browser.

Action Shortcut

Close the current tab

Ctrl + W

Cmd + W

Go to the next tab

Ctrl + Tab

Go to tab 1-8

Ctrl + 1-8

Cmd + 1-8

Go to the last tab

Ctrl + 9

Cmd + 9

Refresh the screen 


Cmd + R

Refresh the screen (bypass cache) 

Ctrl + F5

Cmd + Shift + R
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