In a world filled with specific and rigid interfaces, IT Glue takes a very different approach by letting you create your own way of organizing your data, yet at the same time giving you the ability to create standardized, multi-client documentation.
Flexible assets make all of this possible by providing you with tools to set up your own structured, field-driven documentation templates and adapt them to your specialized needs. You can use flexible assets to help you document client infrastructure, pull in information from external sources via our API, make simple, reusable checklists for your team, and so on.
Documenting a local area network? With proper planning, the IP network can be better organized and visualized at a high-level using flexible assets than through the individual networking devices. A flexible asset can capture all information in one place, including the subnet, routers, DHCP server, DHCP scope, switches, etc.
Finding your way around
To get started, these are the basic components of flexible assets:
- Flexible Asset Types – Each IT Glue account can have one or more flexible asset types, similar to worksheets in a spreadsheet. Flexible asset types are used to hold one particular type of documentation. For example, LAN can be one flexible asset type, Backup another, and Email yet another.
- Pre-built Templates – A large number of templates are available for import. The import process is very quick and easy from inside your account. The templates are an excellent starting place when deciding how to structure your data in IT Glue. Our Documentation Guide provides tips and tricks on how to use the templates. Keep in mind that you are free to customize the templates to your specific needs.
- List Views – List views are one of the ways you will see your data as you are navigating IT Glue. Each flexible asset will have a unique list view with its own column headings, hidden columns, and filters.
- Fields – Fields are the IT Glue equivalent of a spreadsheet column. Each IT Glue field can have a special field type for different kinds of rich content, instead of having only short text or number inputs to work with. The field types include file upload, checkbox, long text, and drop-down, to name a few.
- Flexible Assets – Continuing with the spreadsheet analogy, flexible assets are the IT Glue equivalent of a row in a specific worksheet. When viewed in list format, each flexible asset is basically an item in a list. Unlike a spreadsheet, you can open a flexible asset to get a more complete view of the flexible asset data in that row.
Ready to get started? Check out our Quick guide for flexible assets.
Keep in mind that as you begin to build out your data, you'll often be asking yourself the question: "how do I best document [this thing]?". There can often be many answers to this question depending on the context, the size of your team and client base, the maturity of your processes, and the ROI of the specific data. You can always contact us for advice. Another great place to ask flexible asset questions is our community.