Each standard mapped drive can be documented in the File Sharing flexible asset, which gives your team the ability to quickly identify shared drives for troubleshooting.
- Administrator level access to the domain controller and file server.
- To also document access groups used in file sharing, you would need to modify your File Sharing flexible asset design to include somewhere to add this information, such as a text field or a tagging field. The Active Directory security groups can help you understand how to track which users have access to a particular share under the File Sharing flexible asset. The advantage is that you don't have to use spreadsheets or access the file share directly to verify.
- Navigate to the desired organization.
- From the File Sharing list view, click + New.
- In the Share Name field, enter a name that will display in list view and search results (e.g. Sales).
- In the Share Description field, enter a more complete description (e.g. Used by inside sales). You can also use the description field to specify how the mapped drive is added (manually, GPO, etc.).
- In the Servers field, tag the relevant configuration item.
- In the Mapped Drive field, enter the drive letter (e.g. P: drive). This information will be visible in search results with the share name.
- In the Share Path field, enter the share path.
- In the Disk Path field, enter the disk path.
- (Optional) In a custom Security Groups field, specify who gets the mapped drive based on group policies.
- Click Save.
After that's done, you'll have a list of file shares for each client organization that looks like this (click to enlarge):
A few notes
- It's possible to have multiple "versions" of a drive letter depending on group or Organizational Unit (OU) membership. To handle this, you would record the multiple drives with the same letter and differentiate them with a detailed description.
- Mac or Linux? File shares can still be documented with this asset. The drive letter is not a required field.