This article will show you how to save and organize your passwords in IT Glue. If you want to import passwords, please refer to our Importing CSV data into your account KB article instead.

You can create two kinds of passwords:

  • General passwords - A password that can be used for anything. Usually these are linked as related items to multiple relevant assets. To enhance the security of the password, you can add security permissions directly to these passwords.
  • Embedded passwords - A password that can only be used in one specific context. Security permissions will be inherited from the immediate parent object and cannot be changed directly from the password.


  • Review the password types (Account > Password Types) available in your account. If you already have a well established set of categories you use to organize passwords, you can edit the types to reflect your existing categories.
    Note: Each password can have only one category/type.


Creating a general password

Quickly create new passwords from the main Passwords section in each organization. We recommend adding most network and server passwords here, knowing that you will probably want to restrict their access to certain users and groups.

  1. Navigate to the organization that the password belongs to.
  2. Click on Passwords in the left sidebar and then on the + New button in the top-right corner.

  3. In the Create Password screen, complete the below fields:
    1. Name - Give the password a name that will be easy to search or find in the list view.
    2. Category - Select the type of password you want to create from the options in the drop-down menu.
    3. Username - Enter the email address or name associated with the new password.
    4. Password - Enter a password of your choosing or, click the Generate button to generate a random one.
      Tip! You can click the View/Hide button to toggle the visibility of the password.


    5. URL - Enter a valid URL.
    6. Notes - Add optional notes and comments as required.
    7. Security (right side panel) - Click the down arrow to expand the Security section. Choose between two security settings by clicking the radio button beside the options.


  4. Click on the Save button to add your new password.

The new password will now be found in the General tab when you open the Passwords list view.

Creating an embedded password

  1. Search for and open the configuration in IT Glue.
  2. Under Embedded Passwords in the right side panel, click Add Password.
  3. Complete the Name, Username, Password, and URL fields.

    Note: For Documents only, there are two additional fields available - Categories and Notes. You can search for the Password Type in the Category field and add notes as required.


  4. Click the Add button to save the password.

The new password will be found in a separate Embedded tab when you open the Passwords list view.

Editing a password

  1. On the Password show page, click on the Edit button in the to-right corner.


  2. In the Edit Password screen, you can edit any of the below fields:

    Editable Fields Tips
    Name Cannot be left blank and must be more than two characters long
    Category Typing in the category name will select the item in the drop-down menu
    Username  - 
    Password Leave blank to keep the current password
    URL If a valid URL is detected, it will display as a hyperlink
    Notes  - 


  3. Click the Save button to save your changes.

Creating a password folder

  1. Navigate to Organizations > Passwords and then click + New in the top-right corner.


  2. In the dropdown, click Folder. A Name field will appear allowing you to name your new password folder. 


    Your new password folder will now appear in the Password list view. You can click to select, drag, and drop one password into the new password folder at a time. Please refer to our Bulk Move and Bulk Delete KB articles for instructions on how to move multiple passwords into password folders or how to delete password folders, respectively.

Passwords checklist

Using the checklist below, locate any remaining passwords and add them to your account.

  1. Active Directory domain admin credentials
  2. Active Directory’s Directory Services Recovery Mode (ADRM) password
  3. Local admin accounts for standalone servers, virtual hosts, etc.
  4. Local admin accounts for each workstation
  5. Firewall admin web interface
  6. Switch admin web interface
  7. On-premises applications
  8. Maintenance agreements and licensing (software, hardware)
  9. Cloud applications
  10. Cloud licensing
  11. Domain management (registrar, web host)
  12. Certificate management
  13. Backup console
  14. Lights out management console
  15. Site-to-site VPN
Was this article helpful?
12 out of 16 found this helpful
Have more questions? Contact us